Jennifer Roggemann Law Office: Excellence and Customer ServiceI came to Jennifer for one thing and ended up getting so much more. She was recommended to me and so I called and booked a consultation and then looked her up online. I didn’t know then that I would be writing one of those reviews now. I was in the middle of sponsoring my parents and the file was just stuck and I didn’t know where to turn.

During our consultation, Jennifer asked me a lot of questions and decided that doing an Access to Information Request would help us sort out if there were any issues with our file. She found some and was very helpful in fixing things with my own status so that the sponsorship of my parents could proceed.

My parents arrived as permanent residents at the end of 2017 and I’m grateful that now my family is back together.

When asked to describe my experiences with everyone at Jennifer’s office, the first words that come to me are excellence and customer service. They know their stuff and they manage to communicate that to clients in a friendly and welcoming manner. From gathering documents to communicating feedback from Immigration, they provided a valuable service for me and my family. It’s not often that you hear people saying I’m relaxed when I have to go to my lawyer’s office but that’s how I felt whenever I had a meeting. Every interaction whether on the phone, email or in person was just really friendly and informative.

When I tell people, and I’ve referred many, about Jennifer, I say – just go there. If you need things done, they make sure it gets done. I want to give a big ‘Thank you’ to Jennifer and her team for all their work on our behalf.

— Jay

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