I met and married my wife a long time ago – before you even needed PR cards here in Canada.  I never left this country I’d adopted, but; I hadn’t applied for Citizenship either.  On the recommendation of my accountant, my wife and I went to see Jennifer to sort out my becoming a Canadian citizen.  We knew that there were some estate / tax issues between Canada and the USA where I’m from and so we wanted to have all our options figured out as to how to pass our farm on to our family.

We went for a consultation with Jennifer and were favorably impressed with her.  We knew we needed someone to help us with all the paperwork and so we hired her to do the job.  The process was simple and we’re completely satisfied with the service we received.  Everyone that we dealt with in the office was very nice.  We know that they have to make a living as well, and so it cost a fair bit.  However, we’re happy with the results.

They prepared me for every step in the process and it was an unexpected treat that my citizenship ceremony was part of a high school civics project.  It was a real special memory to leave the auditorium after the ceremony and find the halls lined with hundreds of high school students cheering for us new Canadians.  I really felt welcome.

A big ‘Thank you’ Jennifer and her staff.  You got the job done.  If you need help, go see them and they’ll straighten you out.

Jason

I had married my Canadian husband many years ago but had never gotten around to becoming a Canadian myself. I had been thinking about getting it done when I attended a business workshop. Jennifer was also attending and introduced herself and said that she was an immigration lawyer – I knew that God was telling me it was time. When I found out she was also a Christian, I went up and introduced myself and got her contact information. I sent her an email and ended up coming in for a consultation.

I saw how thorough and well laid out their plan was and I realized that I didn’t need to approach any other lawyers; I was comfortable hiring Jennifer. I’m glad I made that decision and would make it again. Everyone that I dealt with was kind, patient and generous with their time and knowledge. Every time I called or came into the office, I was welcomed and they knew my name.

They work as a team on the files so I saw several different people over the course of my time with Jennifer’s office; however, each person I met with was up to date on my file and I never had to repeat information that I’d given to another person.

When I went to my citizenship ceremony, I realized how grateful I was to have someone who had guided me through this process. I had been given all the information I needed; documents to get and where to get them, where to go and what to have ready for appointments. As we checked in the day of our Citizenship Ceremony, it was very evident which candidates were well prepared. I felt sorry for those who chose to go through the process without someone on their side guiding them. Everything for me was done properly and efficiently and I would certainly recommend them to others needing help.

The team provides good quality, efficient service with high character. We had some bumps along the way, but they were very gracious and truly lived out their Christian values. Now I’m a Canadian and it’s great to realize that I no longer have to keep track of my entries and exits from Canada every five years!

Now my husband and I can retire, travel as we please and enjoy our life together. Thank you, Jennifer and team, for helping us get there.

— Debi

When my wife and I were married I made a promise that we would come back to Canada when I retired. Well the time came and we settled in Kitchener. Then I needed to get my Permanent Residency sorted out and luckily we were recommended to Jennifer Roggemann.

We could not have received a better recommendation. Jennifer and her team of expert immigration specialists soon had us on board. Even though my wife was sponsoring me it was a complicated process, one that we could not have done on our own.

Now I have my PR thanks to the team that ensured every T was crossed and every I dotted. Whilst their professionalism is outstanding you always feel at ease in their office; as they get to know you one feels like “you are one of the family.” I would recommend them to everybody who needs help with immigration issues and I personally look forward to going back to Jennifer and her team when I qualify to apply for my Canadian Citizenship!  

— Andrew

I had become a permanent resident shortly after marrying my Canadian sweetheart back in the 1970’s. However, he soon started a career in the USA and so I never physically lived in Canada that long. We always knew that we wanted to move back to Canada when Mark retired. When that time was coming closer, we knew that we needed help getting my status confirmed. I’d never applied for a PR Card before, as it didn’t exist back when I landed here. We did a google search and found Jennifer’s office close to Mark’s family where we’d be living. It was just an extra confirmation that she has our daughter’s name. We were coming up to visit and so we emailed and arranged a meeting.

From the first time we met with Jennifer, it was like we were having a conversation with a friend. She was so easy to talk to and not a stereotypical lawyer. We didn’t know what to do or where to start, but she put us at ease right away. We were very glad that we hired her to help us out. They worked with us to get our records together showing how I’d been accompanying my husband and so still was a permanent resident. They’re down to earth and professional. They are quite cost effective. They go the extra mile and took the worry out for us. There was a bit of sticker shock initially, but they were worth every penny. We couldn’t do it by ourselves and they were very flexible to accommodate our distance and do things over Skype as much as possible.

We liked that everyone in the office had a personal experience with the immigration process and so could relate to us. They get the job done and know what they’re doing. They even coached us on how to present our documents to pick up my first ever permanent resident card. Even the immigration officer said that Jennifer was a good lawyer to use.

I’m looking forward to living here with my husband and being able to travel without worry now that I’ve got my status sorted out and official.

Thank you, Jennifer and team, for making that happen.

— Carol & Mark

I was a Canadian and my daughters were born in the US. When we returned to Canada, we made an assumption that they were able to live here because I was Canadian. We never actually went through the process to apply for their proof of Canadian ‘citizenship by descent’. As the girls got older, we realized that they couldn’t do the things that other teens could – get a part time job, go to the doctor etc. I started looking into what I needed to do and I realized that I didn’t want to do this process by myself. I called a couple of other offices in the London area and I just didn’t get a good feeling. I found Jennifer’s website on line and read the reviews from other clients. I called the office and everything seemed so professional that I thought they were the ones to help us.

I came to the office for a consultation and that confirmed my feeling that this office would do a good job for me. I went through the process of getting my residency in the US and so I know how helpful it is to have someone there to help you. Everyone that I dealt with in the office was friendly, knowledgeable and helpful. They responded well to my questions –  usually with a phone call. I appreciated that they were flexible to work around my schedule with coming in for appointments. They never wasted my time with unnecessary meetings. Time off in my job is difficult to get and so I appreciated that they respected my time.

There was a small glitch when the requirements changed about what documents we needed to prove my daughter’s identity but we worked through it and the girls got their citizenship certificates in record time. I would definitely recommend this office to others. They give good service and always kept me informed as we went through the process.

Overall, I’m very happy with Jennifer’s office. Now my girls can go and look
for those jobs that will start their adult lives here in Canada. Thank you.

— Blaine

I came to Jennifer’s office on the recommendation of my lawyer. I was looking for assistance with bringing my wife from Laos.  After our consultation, I realized that Jennifer was the one to help me – there was no need to shop around. Sometimes cheaper isn’t better.

They were helpful and supportive and I never left a meeting confused about what was next.  I have learned that getting married to a citizen of Laos is complicated but Jennifer and her team were very helpful in pointing me to the right places to get information.  I learned a lot about the process which was very valuable – even though my relationship broke down and we never ended up submitting the application.

I still recommend people to go and see Jennifer to get help with their situation.  At least go for the consultation and find out where you stand.  That’s money well spent.  From there you can figure out if it’s best for you.

I’m still hopeful about the future and maybe I’ll be back to see Jennifer again.

— Mike

I was actually referred to Jennifer’s office by her former competition. A member of my church gave me Jennifer’s name and said that she’d been ‘good competition’. I looked her up online when my now wife and I were trying to figure out how to have her and her children move to live with me here in Canada. I called the office and booked an appointment. I thought that Jennifer seemed like she knew what she was doing and so I didn’t look any further.

After having gone through this process, with a few hiccups from Immigration, I am definitely glad we made the decision to hire Jennifer’s team. Everyone we ever talked to at the office was very friendly and helpful. They had – or found – answers for all our questions. Everyone seemed happy to see us every time we came to the office. The atmosphere in the office is very happy and energetic and somehow that positivity left us feeling better after coming in. Often we’d arrived stressed and feel better and more confident when we left.

We would recommend others to go and talk to Jennifer and her team. They know what they’re doing and are quick to answer questions and very reliable. Now that we have my wife and the kids’ permanent residency sorted out, we can move forward with the rest of our lives. My family has safety and security. They have a home here and can now come and go as they please. Now our oldest can plan for her university career and make choices and decisions like any normal teenager deciding what to do with her life. No longer is ‘where I call home’ one of those decisions.

Thanks, Jennifer and team, for helping make my family complete.

— Mike

My wife and I first met when we were just a few days old – our Mothers were great friends – but we didn’t really get together until later in life. Sonja had emigrated to Canada from our native Great Britain as a young child with her Parents. We kept in touch over the years and as fate would have it we got together and married in 2003. Our plan had always been to retire in Canada. When the time came for us to do so, we did not anticipate the hurdles that we would have to overcome. We soon realized we needed help, my corporate lawyer referred us to Jennifer. We are so glad he did !

When we first came to Jennifer so many years ago now to help fix Sonja’s status as a permanent resident, little did we know that we would be one of their longest running repeat clients! Jennifer helped us fix Sonja’s status and then we moved on to her sponsorship of me for permanent residency. Now we’re just about to start back with them for Sonja’s Canadian citizenship – and maybe mine down the road as well! They know so much about us they’re like family. Unlike many lawyer’s offices’ I have dealt with in my business life Jennifer’s office is not a stuffy outfit; it is so relaxed and the atmosphere they have created is very, very special. It has been a real joy going there.

The friendliness and business ethics of the firm cannot be overstated. They are very thorough in all their reporting, which gave us a lot of confidence in the process. More than that, we like all of the girls in the office. We feel comfortable with them. I don’t know how (or why) people would do this on their own. Their knowledge and guidance you just can’t get from a book. Sure, we could probably do Sonja’s citizenship application on our own but, we want to make sure it’s done right and that is what Jennifer’s office is about.

Everyone in the office plays a key role in working on our files. They are all specialists in their own area – and even the boss is ok 😉  When they asked us if there was anything that we would recommend them to change or improve, we told them to carry on doing the same. If it’s not broken, why try to fix it? Stay with the winning formula!

Thanks, Jennifer and team, for making Canada truly feel like home for both of us.  

— Andrew and Sonja

I had some trouble renewing my permanent residence card and I didn’t know who to call for help. My daughter and son-in-law called around and eventually we were referred to Jennifer and her team and I’m so glad that we came in to talk to her. Right from the first time we met with her, I felt a lot better. I had been quite depressed and down about my situation but Jennifer told me not to worry – that that’s what she was here for. She gave me hope and, although she never promised a guarantee, she provided a lot of comfort.

Jennifer’s office is like a sampling of Canada. Everyone in the office came here from somewhere else and I love that they could relate to my story and it gave me hope that if they could do it, so could I. I felt so welcome and everyone was so nice and it felt like we’d known each other for a long time.

Jennifer and her team were on top of my situation and made sure that we met all the deadlines and they communicated so quickly and clearly with me – whether via email or over the phone.

I would definitely recommend Jennifer and her team to anyone who needs help. I’d tell them to go for a consultation and see what you think. Jennifer was very upfront with the costs and they asked us to provide a lot of things but they knew what we needed and it wasn’t something that I could fix on my own. I now have my new permanent resident card and have moved all of my belongings into my new house near my daughter and I am looking forward to spending the rest of my life continuing the strong roots of family and friends that I’ve made here in Canada.

A big Thank you Jennifer and everyone in the office. You made me feel welcome and not alone as I went through a scary process. Words alone can’t tell you how much I appreciate your assistanc

— Gisela