When I came to Jennifer’s office, I was very lost and confused. Like many newcomers or foreigners to Canada, I knew nothing about immigration law. I was in danger of losing my status in Canada. I learned the hard way that sometimes the people closest to you do not always give you the best advice.

My life was falling apart and I had nowhere to turn. I didn’t know at the time that turning to Jennifer and her team was to be one of the smartest decisions I had ever made. Jennifer was very professional and rational when I needed stability amidst all the emotional storms I was weathering. I came to see her and her team as an anchor of sanity that I could trust to keep me grounded and on the right path.

I felt very safe in their office – something that you can’t realize how precious it is until you have no safety anywhere. It has been an amazing journey together. They are great, competent people who make a lengthy and complicated process somehow feel smaller and more manageable. They are like family. I have cried with them, shared the joy of the pregnancy and birth of my child with them and through all that; they have gained – and maintained – my trust. Their friendliness and kindness made it possible to share the sensitive things and feel that somehow, even if I couldn’t see it at the time, things would eventually be ok.

Jennifer and her team together are greater than the sum of their parts. Each team member has a vital role to play and they are encouraged to use their individual strengths to serve their clients. Whether it is being the welcoming and friendly face of the office, shepherding and comforting like a mother, or being a kind and objective person, they all are grounded in the solid, firm and dependable rock that is Jennifer. They always responded to my questions or concerns and I have referred friends and family to ‘the Best Law Firm in Canada’ as I call them.

Based on my personal experience, I will always recommend that those who are vulnerable (especially people who are new to this country) to get professional legal advice to know their options and the rights to which they are entitled.

My life is in a very different place today. I am now a permanent resident living here with my loving partner and laughter. When it is time for me to become a citizen of this great country, I know who is going to help me!

Thank you all for becoming part of my extended family.

— Julia (psuedonym)