I had some trouble renewing my permanent residence card and I didn’t know who to call for help. My daughter and son-in-law called around and eventually we were referred to Jennifer and her team and I’m so glad that we came in to talk to her. Right from the first time we met with her, I felt a lot better. I had been quite depressed and down about my situation but Jennifer told me not to worry – that that’s what she was here for. She gave me hope and, although she never promised a guarantee, she provided a lot of comfort.
Jennifer’s office is like a sampling of Canada. Everyone in the office came here from somewhere else and I love that they could relate to my story and it gave me hope that if they could do it, so could I. I felt so welcome and everyone was so nice and it felt like we’d known each other for a long time.
Jennifer and her team were on top of my situation and made sure that we met all the deadlines and they communicated so quickly and clearly with me – whether via email or over the phone.
I would definitely recommend Jennifer and her team to anyone who needs help. I’d tell them to go for a consultation and see what you think. Jennifer was very upfront with the costs and they asked us to provide a lot of things but they knew what we needed and it wasn’t something that I could fix on my own. I now have my new permanent resident card and have moved all of my belongings into my new house near my daughter and I am looking forward to spending the rest of my life continuing the strong roots of family and friends that I’ve made here in Canada.
A big Thank you Jennifer and everyone in the office. You made me feel welcome and not alone as I went through a scary process. Words alone can’t tell you how much I appreciate your assistanc